Consumer Privacy Notice
For customers of VirtualBank, a Division of First Horizon Bank
What Does VirtualBank Do With Your Personal Information?
|Why?||Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.|
|What?||The types of personal information we collect and share depend on the product or service you have with us. This information can include:
|How?||All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons VirtualBank chooses to share, and whether you can limit this sharing.|
|Reasons We Can Share Your Personal Information||Does VirtualBank Share?||Can You Limit This Sharing?|
| For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
| For our marketing purposes –
to offer our products and services to you
|For joint marketing with other financial companies||Yes||No|
| For our affiliates’ everyday business purposes –
information about your transactions and experiences
|For our affiliates’ everyday business purposes –
information about your creditworthiness
|For our affiliates to market to you||Yes||Yes|
|For our non-affiliates to market to you||Yes||Yes|
|To Limit Our Sharing|
|To limit our sharing||
Call (877) 998-2265
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
|Questions?||Call (877) 998-2265|
|Who We Are|
|Who is providing this notice?||VirtualBank, VirtualBank is a Division of First Horizon.|
|What We Do|
|How does VirtualBank protect my information?||To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you.|
|How does VirtualBank collect my information?||We collect your personal information, for example, when you
|Why can’t I limit all sharing?||Federal law gives you the right to limit only
|What happens when I limit sharing for an account I hold jointly with someone else?||Your choice(s) will apply to everyone on your account.|
Companies related by common ownership or control. They can be financial and non-financial companies.
Companies not related by common ownership or control. They can be financial and non-financial companies.
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
|Other Important Information|
|State laws and individual companies may give you additional rights to limit sharing.
Please consult your state laws regarding information sharing.