Social Media Privacy Policy

VirtualBank, a Division of First Horizon Bank, recognizes that the Internet provides us and you with unique opportunities to participate in interactive discussions and share information on particular topics using a wide variety of social media, such as Facebook, Twitter, You Tube, and LinkedIn. While we view communicating directly or indirectly with our clients and prospects as a privilege, it is important to understand any content you post or anything you make available on these social media platforms, is available to be viewed by the general public.

Social media outlets should not be used for the submission of any account question, claim, demand, informal or formal complaint, or any other form of legal and/or administrative notice or process. Please contact Customer Service at (877) 998-2265. You may also send a secured message through VirtualBank Online Banking or our website.

Comments and posts containing spam, sensitive personal information, account information, inappropriate links, threatening, defamatory, profane, obscene or abusive material, or ones that suggest illegal activity shall be deleted upon identification of such posts.

Please do not post sensitive personal or financial information such as your Social Security number, account number, PIN, or passwords. We will never ask for your account information or passwords through a social media channel.

As a social media user, you agree that you will not violate any local, state, federal and international laws and regulations, including but not limited to copyright and intellectual property rights laws regarding any content that you send or receive via our social media sites. You agree that you will indemnify VirtualBank against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys' fees and costs) arising out of a claim by a third party relating to any material you have posted.

VirtualBank is not responsible for views expressed other than our own. All links to other web sites found on our social media pages are provided as a service to readers, but such linkage does not constitute endorsement of those sites by VirtualBank, and as such we are not responsible for the content of external websites.

You are subject to the privacy policy and terms of service of each individual social media outlet. The various social media outlets are owned by third parties unaffiliated with VirtualBank. We are not responsible for the privacy or security policies at these sites or other third party sites that may be linked to from within them. For additional information regarding the importance of maintaining the online privacy and integrity of our guests, customers, and other users please refer to the VirtualBank Online Privacy Notice.